Job Summary: We are seeking early-career professionals with an interest in technology to provide remote support for high-value equipment, requiring an analytical mindset and technical curiosity. Key Highlights: 1. Medium- and long-term growth opportunity. 2. Remote technical support for high-value equipment. 3. Focus on professional development and career path. **About the Role** We seek early-career professionals with genuine interest in technology and a focus on medium- and long-term growth. This position goes beyond basic support: it requires an analytical mindset, technical curiosity, and a solution-oriented attitude. The professional will provide remote support for high-value equipment (R$ 50k to R$ 80k), demanding strong organizational skills, responsibility, and emotional balance. **Desired Profile** **Technical:** * Knowledge of hardware (components, assembly, and diagnostics) * Proficiency in operating systems, drivers, and devices * Basic networking knowledge (IP addressing and communication) * Preferred: programming logic **Behavioral:** * Logical reasoning and focus on troubleshooting * Strong communication and customer service skills * Ability to work under pressure **Key Responsibilities** * Remote technical diagnosis * Root cause analysis * Support for critical machinery and network devices * Collaborative work with a team of 15 specialists **Work Schedule** * Monday to Thursday: 8:00 AM to 6:00 PM * Friday: 8:00 AM to 5:00 PM * Night shift (specific periods): 2:00 PM to 10:00 PM, with compensation and no Saturday shifts. Benefits: * Performance Bonus: R$ 250.00 (after the first month, subject to meeting targets). * Meal Allowance: R$ 300.00. * Transportation Allowance. * Gympass. * Health and Dental Insurance: 100% covered by the company (no payroll deduction) after the probation period. * Career Development Plan * Training: Practical immersion with full team support during the first week. * Learning Curve: Estimated 6–8 months to fully master operations. * Professional Growth: Real opportunity for promotion to Intermediate and Specialist levels within a 2–3 year cycle. Employment Type: Permanent CLT contract Compensation: R$1.800,00 – R$2.000,00 per month Experience Requirements: * Hardware (components, assembly, and diagnostics) (Mandatory) * Operating systems, drivers, and devices (Mandatory) * Networking (IP addressing and communication) (Mandatory) Work Location: On-site