Implementation and Support Technician – Araguari/MG

Description

Job Summary: Professional responsible for equipment installation, on-site technical support, and direct customer service, with a focus on maintenance and solution monitoring. Key Highlights: 1. On-site technical support and equipment installation 2. Preventive and corrective maintenance of equipment and infrastructure 3. Customer service and service quality monitoring The company seeks a professional for on-site work in Araguari, focusing on equipment installation, on-site technical support, and direct customer service. **Main Responsibilities:** * Installation and configuration of equipment, devices, and network infrastructure; * On-site technical support and monitoring of the operation of implemented solutions; * Preventive and corrective maintenance of equipment and infrastructure; * Customer service and guidance for end users; * Preparation of technical reports and incident logging; * Monitoring of performance indicators and assurance of service quality. **Requirements:** * Completed high school education; * Technical training or courses in IT, networking, electronics, automation, or related fields; * Experience in field technical support, implementation, or maintenance; * Knowledge of networking, infrastructure, or equipment configuration; * Strong communication skills for customer service; * Personal vehicle; * Willingness to travel. **Preferred Qualifications:** * Experience with biometrics, access control, CCTV, or Android devices. **Benefits:** * Meal allowance/food voucher * SulAmérica health insurance plan * Dental insurance plan * Life insurance * Reimbursement for kilometers driven * Vehicle insurance cost assistance * Wellhub / TotalPass **Working Hours:** Monday to Friday, from 7:00 AM to 4:00 PM **Employment Type:** CLT Salary: R$2.000,00 – R$3.000,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Life insurance * Food allowance * Meal voucher * Transportation allowance Work Location: On-site