Marketplace Analyst II

R$4,000-4,200/month

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelBachelor's Degree

Description

Marketplace Analyst II **Summary of the role** We are seeking an organized, proactive, and results-oriented Marketplace Analyst to manage and operate our online sales channels. This professional will be responsible for ensuring strong product performance across major marketplaces, monitoring processes and KPIs, and guaranteeing an excellent customer experience. **Key responsibilities** Manage daily marketplace operations (Shopee, Mercado Livre, Amazon, Magalu, among others). Monitor SLA and account performance. Monitor and adjust pricing, inventory levels, and promotional campaigns. Ensure listings remain up-to-date and competitive. Identify opportunities to increase sales and improve margins. Analyze KPIs such as conversion rate, Buy Box share, fees, and commissions. Provide support to internal teams (product listing, logistics, and customer service) as needed. Resolve discrepancies with marketplaces (support tickets, mediations, complaints, and disputes). Support the development of commercial strategies and campaign calendars. Prevent and resolve issues impacting sales and performance. **Requirements** Experience in marketplace commercial operations Intermediate to advanced Excel proficiency Bachelor’s degree in related fields preferred Compensation: R$4.000,00 - R$4.200,00 per month Benefits: * Medical insurance * Dental insurance * Commercial partnerships and discounts * Meal allowance * Transportation allowance Work location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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