Description
Job Summary:
An on-site technical support professional ensuring the proper operation of equipment and systems by resolving issues and improving processes.
Key Highlights:
1. Provide on-site technical support for microcomputing and network infrastructure.
2. Conduct site visits to diagnose and resolve technical issues.
3. Collaborate with the team to develop efficient solutions.
**Why join \#PosiTime?**
We believe technology exists to empower lives; therefore, every day we build innovative solutions that make people's lives better and smarter! Agile, vibrant, bold, innovative, diverse, connected, dynamic, entrepreneurial, and resilient: more than a team, we are the \#PosiTime.
**Responsibilities and Duties**
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**What You Will Do**
✅ **Provide on-site technical support** for microcomputing (hardware, software, mobile telephony) and network/electrical infrastructure.
✅ **Visit client sites** to diagnose and resolve technical issues, ensuring equipment functionality.
✅ **Ensure availability and performance** of systems and devices used by the company.
✅ **Analyze, repair, or replace** equipment and components whenever necessary.
✅ **Collaborate with the team** to develop efficient solutions and continuously improve support processes.
✅ **Follow internal procedures, safety standards, and guidelines**, maintaining a safe and efficient work environment.
**Requirements and Qualifications**
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**Mandatory Requirements**
* Completed Technical Education in Electronics, Mechatronics, Computer Maintenance, or Information Technology **OR** currently pursuing a Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related fields.
* Valid Brazilian driver’s license, category **B**
* Willingness to travel to nearby cities
* Experience in computer and notebook maintenance, or electronic products is a plus.
**Owning a personal vehicle is not required**
Minimum Educational Requirement: Technical Course
Driver’s License: B
Willingness to Travel
* Company car
* Dental insurance
* Discount at Positivo University
* Life insurance
* Meal allowance
* Discounts on brand products
* Good Card: accepted at over 130,000 establishments
* Payroll-deducted loan
* Private pension plan
* Zenklub
* Profit-sharing program (PPR)
* Health insurance
* Wellhub (Gympass)