CUSTOMER CONSULTANT

Description

Job Summary: The professional will provide customer service and negotiation, advising on products and managing orders and delivery deadlines. Key Highlights: 1. Customer service and negotiation 2. Order and delivery deadline management 3. Assistance in product selection and demonstration **None:** Have you ever considered joining a company with over 100 years of history? Join us in this journey! The world changes; Zema acts! Guided by our core values—work ethic, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals eager to join one of the best companies to work for! **Learn more about our story:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Provide customer service, negotiate prices, delivery timelines, payment terms, and sales discounts, while advising customers on product and/or service specifications. Manage customer orders, product quality, and agreed delivery deadlines. Assist customers in product selection through functional demonstrations. **Preferred Qualifications:** Experience in sales (furniture and electronics); Completed High School education; Basic computer skills and proficiency with social media; Desirable knowledge of the Consumer Protection Code. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platform; Wellhub (comprehensive health platform); Birthday Leave; Exclusive partnership discounts across various services and products. Diversity & Inclusion We are committed to seriously promoting and building Diversity & Inclusion within the company, implementing initiatives that foster a more diverse and inclusive culture, strengthening employees’ sense of belonging while simultaneously reinforcing Zema’s brand in society. **None:** None