E-commerce Assistant

Description

Job Summary: We are seeking a proactive professional to handle customer service, clarify inquiries, and finalize eyewear sales on our e-commerce platform. Key Highlights: 1. Customer service and support via WhatsApp 2. Order management and sales follow-up 3. Sales focus and strong communication skills We are an e-commerce business selling eyewear through our website. Responsibilities include: \* Customer service via WhatsApp; \* Clarifying questions regarding products, delivery timelines, payments, and exchanges; \* Processing orders in the system; \* Following up on abandoned carts and open sales opportunities; \* Effectively closing sales. To perform well in this role, the candidate must be: \* Proactive and organized; \* Possess strong communication skills; \* Have sales experience; \* Punctual and committed. Employment Type: Full-time, CLT (Consolidation of Labor Laws) Compensation: R$1\.694,91 \- R$2\.400,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Work Location: On-site