Description
Job Summary:
A professional responsible for performing installations, repairs, and maintenance of FTTH and FTTA network technology for residential customers, ensuring service quality.
Key Highlights:
1. FTTH/FTTA network installation and repair for residential customers
2. Corrective and preventive maintenance to ensure service continuity
3. Troubleshooting of slow speed, Wi-Fi, and connectivity issues
* Perform installation and repair services for FTTH and FTTA network technology for residential customers;
* Conduct corrective and preventive maintenance on installed services, resolving issues and ensuring service continuity;
* Repair/correct service failures, including slow speed, Wi\-Fi, no connectivity, intermittent connection, etc.;
* Remove cables and equipment from canceled customers to free up capacity for new customers;
Minimum Education: High School (Secondary Education)
Driver's License: Class B
* Giga Inclusão \- Support for dependents with disabilities (PCD)
* Samsung Partnership Portal
* Life Insurance
* Meal Voucher
* Dental Care
* Medical Care
* E-Learning Platform on Intranet
* Psicologia Viva (available only to those enrolled in Amil health plan)
* Extended maternity leave (180 days) and paternity leave (20 days)
* Birthday day off
* Total Pass
* Movida: 10% discount applied to daily rental rate
* Transportation Voucher
* Tour House: 5% to 12% discounts on airfare purchases.