Job Summary: A professional who prospects, serves, and guides prospective students to increase enrollments, strengthen the brand, and ensure a positive experience from the first contact. Key Highlights: 1. Prospecting and lead generation for educational courses. 2. Consultative customer service and sales of educational solutions. 3. Support in the enrollment process and student retention. The professional is responsible for prospecting, serving, and guiding prospective students regarding the courses offered by the institution, aiming to increase enrollments and strengthen the institution's brand in the educational market. They act as a liaison between the college and students, assisting in the decision-making process and ensuring a positive experience from the first contact through to enrollment completion. 1\. Student Prospecting: * Conduct lead generation through internal and external initiatives; * Contact prospective students via phone, e\-mail, WhatsApp, and social media. 2\. Consultative Service and Sales: * Present courses, institutional differentiators, and admission methods; * Understand candidates' needs and offer appropriate educational solutions; * Address questions regarding tuition fees, scholarships, student financing, and benefits. 3\. Enrollment Process Support: * Assist candidates with document submission and form completion; * Ensure students complete their enrollment within the stipulated deadline. 4\. Events and Commercial Activities: * Participate in educational fairs, lectures, and events to promote the college; * Develop partnerships with schools and companies to attract new students. 5\. Post\-Sales and Retention: * Maintain contact with enrolled students to ensure their satisfaction. * Work on student retention by identifying potential dropouts and proposing solutions.
João Silva
Indeed · HR
João Silva
Indeed · HR
