Queue Supervisor

Description

Job Summary: The Queue Supervisor is responsible for maintaining the highest standard of service, ensuring guest and customer satisfaction. Key Highlights: 1. Outstanding customer service at all points of sale (POS) across the establishment 2. Attention to the restaurant's mise en place 3. Relevant experience in the role * As a member of the Atlântica Group's restaurant team, the Queue Supervisor will be responsible for maintaining the highest standard of service, thereby ensuring the satisfaction of hotel guests and customers. **Responsibilities and Duties*** Monitor and serve food orders listed on the menu. * Deliver outstanding service to customers at all points of sale (POS) across the establishment. * Present the menu to customers. * Maintain the restaurant's mise en place. * Prepare consumption tickets according to established standards. * Process charges or billing via the system in accordance with current menu prices. * Execute and monitor tasks in compliance with Sanitary Surveillance regulations and Company standards. * Conduct briefings in the absence of the maître prior to each service shift. **Requirements and Qualifications*** Relevant experience in the role **Additional Information*** Health Insurance * Dental Insurance * Life Insurance * Transportation Allowance * Meal Voucher or Food Allowance We are a platform **providing hospitality services and solutions** for over 170 establishments spread from north to south across Brazil, caring for those who trust us through **unique experiences**, always in a **responsible** manner toward the environment, our team, and the communities where we operate. **Together with you**, and as part of a plural and diverse team where everyone feels welcomed and comfortable being their authentic selves, we aim to become Brazil's leading hospitality operator — the one guests, investors, partners, and talents want to be associated with. **Shall we do this together? Explore our open positions. :)** ##### ***Remember:*** ***our selection processes are completely free of charge and conducted exclusively through our official website*** ***vagasahi.gupy.io******. We do not request payment of fees or enrollment in courses.***