Line Manager

Description

Job Summary: The Line Manager will be responsible for maintaining the highest standard of service, aiming to ensure guest and hotel customer satisfaction. Key Highlights: 1. Maintain the highest standard of customer service 2. Provide excellent customer service at all points of sale (PDVs) 3. Manage the restaurant's mise en place and supervise tasks * As a member of the Atlântica Group restaurant team, the Line Manager will be responsible for maintaining the highest standard of service, thereby ensuring the satisfaction of guests and customers visiting the hotel. **Responsibilities and Duties** * Monitor food orders listed on the menu and serve them. * Provide excellent customer service at all points of sale (PDVs) across the establishment. * Present the menu to customers. * Manage the restaurant's mise en place. * Prepare consumption tickets according to established standards. * Process charges or billing via the system based on current menu prices. * Execute and supervise tasks in compliance with sanitary surveillance regulations and company standards. * Conduct briefings in the absence of the maître prior to each service shift. **Requirements and Qualifications** * Prior experience in this role **Additional Information** * Health Insurance * Dental Insurance * Life Insurance * Transportation Allowance * Meal Voucher or Food Allowance We are a platform **providing hospitality services and solutions** for over 170 establishments spread across Brazil from north to south, caring for those who trust us through **unique experiences**, always acting **responsibly** toward the environment, our team, and the communities where we operate. **Together with you**, and as part of a plural and diverse team where everyone feels welcomed and comfortable being their authentic selves, we aim to become Brazil’s leading hospitality operator — the one guests, investors, partners, and talents want to be associated with. **Shall we do this together? Explore our open positions. :)** ##### ***Remember:*** ***our selection processes are completely free of charge and conducted exclusively through our official website*** ***vagasahi.gupy.io******. We do not request payment of fees or enrollment in courses.***