Human Resources Department Assistant

Description

Job Summary: We are seeking a Human Resources Department Assistant to ensure agile and responsible execution of routine tasks, with a focus on excellent customer service and compliance with legal obligations. Key Highlights: 1. Customer service for Human Resources Department requests 2. Payroll processing, terminations, and vacation management 3. Monitoring of collective bargaining agreements and e-Social With over 36 years in the market, Auster is an accounting services company that is experienced, versatile, staffed by qualified professionals, technologically oriented, and committed to delivering results for our clients. Are you detail-oriented, deadline-driven, and passionate about delivering excellent customer service? Then this opportunity could be the next step in your career! We are looking for a **Human Resources Department Assistant** to join our team and ensure the agile, high-quality, and responsible execution of routine tasks. ### **Job Mission:** Ensure all clients receive accurate responses to their requests and that all legal obligations are fulfilled within established deadlines, thereby avoiding penalties and ensuring client satisfaction. ### **Responsibilities:** * **Serve clients** via phone, e-mail, Gestta Messenger, or in person, registering and tracking requests in the Gestta system; * **Process payroll**, including calculation and verification in the Sênior, Mario Monteiro, or Domínio systems, respecting each client’s deadlines and complexity level; * Perform **termination calculations**, verify data, and transmit information to e-Social; * Process **vacations**, observing legal and contractual rules, with submission to e-Social and registration in Gestta; * **Submit mandatory events to e-Social**, correcting previously identified errors; * **Monitor collective labor agreements**, identifying changes impacting payroll, benefits, hiring, vacations, and terminations; * Execute **contractual changes** (position, salary, working hours) in the system and in e-Social; * Register **medical certificates, CATs (Work Accident Reports), and expert evaluations**, ensuring timely submission to e-Social; * Notify the responsible analyst regarding **missing documentation or information** from clients, supporting alignment meetings and implementation of Responsibility Agreements; * **Support assistants and analysts** in departmental routines whenever necessary. ### **Requirements:** * Bachelor’s degree completed or in progress in Administration, Accounting Sciences, HR, or related fields; * Prior experience handling Human Resources Department routines; * Practical knowledge of payroll, vacations, terminations, e-Social, and ancillary obligations; * Familiarity with Sênior, Domínio, and/or Mario Monteiro systems is desirable; * Organizational skills, responsibility, attention to deadlines, and strong communication abilities with clients. ### **Employment Type:** CLT ### **Benefits:** Ifood Card (ELO brand), Transportation Allowance, Afternoon Coffee, Health Insurance, Dental Insurance, TotalPass, Corporate University, Career Development Plan, Partnerships with SES and SESC Clubs, tangará ### **Department:** Human Resources