Description
Responsible for in-person and telephone customer service at the counter, providing commercial support, handling inquiries, preparing orders, tracking requests, and supporting the company's product and service sales process.
* Serve customers in person and by phone
* Register orders and information in the system
* Check availability of parts and services
* Forward requests to responsible departments
* Support preparation of simple quotations
* Track order progress
* Organize documents and customer interactions
* Update customer records
* Support administrative tasks in the sales department
* Maintain counter and environment organization