Description
Job Summary:
Technical support professional to assist end users, maintain equipment, install systems, and monitor the IT environment, with emphasis on proactivity and teamwork.
Key Highlights:
1. End-user technical support and IT equipment maintenance
2. Installation and configuration of systems and network devices
3. IT environment monitoring and information security support
**Responsibilities:**
* Provide technical support to end users, handling hardware, software, and network service tickets;
* Assist in preventive and corrective maintenance of IT equipment;
* Perform installation and configuration of systems, computers, printers, and network devices;
* Monitor the IT environment to ensure availability and performance;
* Support network administration, access management, and information security; Document service tickets and technical procedures;
* Perform related tasks as requested by the immediate supervisor.
**Requirements**: Currently pursuing a bachelor's degree in Computer Science, Information Systems, Computer Engineering, or a related field.
Experience in IT support, including Windows, printers, mobile and landline telephony, computer networks, and systems.
**Desired Profile**: Proactivity, strong communication skills, ability to work in teams, organization, sense of urgency, responsibility, quick learning ability, analytical thinking, and problem-solving focus.
**Working Hours**: Monday to Friday, from 8:00 AM to 5:48 PM.
**Salary**: R$2.300,00
**Benefits**: On-site meals, Transportation Allowance, Medical and Dental Plans, Life Insurance, Birthday Day-Off, and Sólides Academy.
**Location**: Rua África do Sul 2280, Padre Mathias - Cariacica, ES
Employment Type: Full-time CLT
Compensation: Starting at R$2.300,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Food basket
* Commercial agreements and discounts
* Free parking
* Life insurance
* Meal allowance
* Transportation allowance
Education:
* Currently pursuing or having interrupted undergraduate studies (Mandatory)
Work Location: On-site