Young Apprentice – Call Center

Description

Job Summary: We are seeking a Young Apprentice to work in the Call Center department, assisting in patient care and administrative routines of the area, while developing professional experience. Key Highlights: 1. Assistance in telephone customer service and administrative routines of the Call Center 2. Development of professional experience in public customer service 3. Opportunity for learning and growth in a customer service environment We are looking for a **Young Apprentice** to join our **Call Center** department, assisting in patient care and administrative routines of the area. **Responsibilities:** * Telephone customer service to patients; * Receiving and responding to messages (WhatsApp and other channels); * Scheduling, confirming, and providing guidance regarding examinations; * Supporting administrative routines of the customer service department. **Requirements:** * Be between 14 and 24 years old (per the Young Apprentice Law); * Currently enrolled in or have completed high school; * Good communication skills, organization, and willingness to learn. **Job Details:** * **Working Hours:** Monday to Friday, from **07:00 to 13:30** (including **30 minutes for lunch**); * **Mandatory training on Saturdays** provided by the **Eurípedes Institute**; * **Young Apprentice Contract** administered by the **Eurípedes Institute**. We seek a **communicative, responsible, and eager-to-learn individual**, who wishes to gain professional experience in a public customer service environment. Compensation: R$1\.327,00 per month Work Location: On-site