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This professional plays a key role in appointment scheduling, confirmation, and patient retention, directly contributing to the unit’s growth and success.\n\n* **Key Responsibilities:**\n\nConduct telephone, in-person, and WhatsApp-based communication for appointments and answering patient inquiries.\n\nConfirm and reschedule appointments, ensuring proper allocation of professionals’ schedules.\n\nMaintain active contact with patients for follow-ups, appointment reminders, and ongoing treatment monitoring.\n\nRe-engage inactive patients by proposing return initiatives and retention strategies.\n\nOrganize patient documentation and medical records, ensuring they are up-to-date and readily accessible.\n\nUpdate and monitor the clinic’s internal systems (CRM, dental practice management software).\n\nTrack service performance indicators (appointments scheduled, no-shows, consultation conversion rates) and propose improvements.\n\nContribute to a positive patient experience by fostering a welcoming and professional environment.\n\n* **Requirements:**\n\nCompleted high school education (technical or higher education in related fields such as Administration, Commercial Management, or Communications is preferred).\n\n* **Experience:**\n\nMinimum of 6 months’ experience in customer service, front-desk operations, or sales (preferably within healthcare or dentistry).\n\nExperience with management systems (CRM) is a plus.\n\n* **Skills and Competencies:**\n\nExcellent verbal and written communication skills.\n\nProactive, organized, and results-oriented profile.\n\nAbility to resolve conflicts and interact effectively with diverse patient profiles.\n\nBasic computer literacy (email, calendar, software systems).\n\n* **We Offer:**\n\nSalary: Market-competitive.\n\nBenefits: Transportation allowance. After probation: meal voucher, health insurance, performance-based bonuses, and more.\n\nOngoing training and professional development.\n\nA collaborative and dynamic work environment.\n\n**How to Apply:**\n\nSend your resume to **sp.araraquara@odontospecial.com.br**, with the subject line: ***CRC Position – Odonto Special Araraquara***.\n\n**Join our team and help transform smiles and lives!**\n\nJob Type: Full-time CLT\n\nPay: R$1,621.00 – R$2,431.50 per month\n\nBenefits:\n\n* Life insurance\n* Meal voucher\n* Transportation allowance","price":"R$1,621-2,431/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766591913000","seoName":"crc-clinica-odontologica","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ibate/cate-help-desk-it-support/crc-clinica-odontologica-6484376488409712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4eefa08c-7432-419e-90b6-bb30311427a2","sid":"f0f5db41-1152-4d2a-ba47-d5f3372ce292"},"attrParams":{"summary":null,"highLight":["Patient care in dental clinic","Patient appointment scheduling and retention","Use of CRM and internal systems"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Araraquara,São Paulo","unit":null}]},"addDate":1766591913157,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Av. 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We are seeking a team of engaged professionals passionate about making a difference.\n\n\nIf, like us, you believe you can make a difference, join our team and grow with us!\n\n### **Key Responsibilities:**\n\n \n\n* Provide **Level 1 Technical Support** for technology, applications, and equipment to internal and external customers.\n* Deliver support for corporate systems, software, and applications (installation, configuration, error correction, relocation, and hardware/software replacement).\n* Perform support activities via ticketing system **ITSM**, remotely or on-site.\n* Provide technical support aimed at maintaining customer platform **availability and performance**.\n* Ensure compliance with customer requirements (**SLA** – Service Level Agreement) regarding the availability of telephony, IT, and infrastructure resources.\n* Monitor ongoing activities until resolution to improve processes and prevent recurrence of issues.\n\n### **Mandatory Requirements:**\n\n \n\n* Proficiency in **Microsoft Office Suite – Intermediate level**.\n* Knowledge of **telecommunication systems and networks**.\n* Experience in technical support routines and customer service.\n\n### **Preferred Qualifications:**\n\n \n\n* Experience with Service Desk / ITSM tools.\n\n### **CLT Employment \\+ Benefits:**\n\n \n\n* On-site work in **PIRACICABA/SP**.\n* Working hours: **Monday to Friday, 8:00 AM to 5:00 PM**.\n* Medical and dental plans.\n* Life insurance.\n* Meal allowance / Food voucher.\n* Transportation voucher.\n* Discount club.\n* Access to Wellhub (gyms) and Mente Tranquila.\n* Discounts on Positivo products.\n* Elleve Performance: Discounts on universities and courses.\n* And much more.\n\n\nIf this opportunity resonates with you and you wish to grow alongside Positivo S\\+, apply now and become part of our team!\n\n\n \n\nMinimum Education: High School Diploma","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766024255000","seoName":"junior-support-technician-presential","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ibate/cate-help-desk-it-support/junior-support-technician-presential-6475006792320212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"9fca25ab-2127-4c11-af41-7d79a9abacbf","sid":"f0f5db41-1152-4d2a-ba47-d5f3372ce292"},"attrParams":{"summary":null,"highLight":["Level 1 Technical Support","Corporate Systems Support","CLT Employment with Benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ibaté,São Paulo","unit":null}]},"addDate":1765859905650,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"R. 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São Carlos, 1799 - Centro, São Carlos - SP, 13560-011, Brazil","infoId":"6475006795481912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Support I - São Carlos","content":"We are looking for a Technical Support I professional to join our team in São Carlos. As part of TIVIT, you will be responsible for providing basic-level technical support to our internal and external customers. This role is critical to ensuring that our services and products operate smoothly and that issues are resolved efficiently and promptly.\n \n \n\nYou will serve as the primary point of contact for end users, handling a variety of technical issues. Your clear communication skills and problem-solving orientation will be crucial to success in this position. In addition to providing technical support, you will also be responsible for logging and tracking support calls, ensuring all issues are resolved in a timely manner.\n \n \n\nPrior experience in technical support is highly valued but not an absolute requirement. If you have a passion for technology and a problem-solving mindset, this may be the perfect opportunity for you. TIVIT values continuous employee development and offers training and internal growth opportunities.\n \n \n\nJoin our team and become part of a company proud of its high-quality services and commitment to innovation. If you are seeking a challenging and collaborative work environment, this position may be your chance to showcase your talent and contribute to our company’s success.\n \n \n\nTIVIT is a place where you can grow and develop, and where your contribution is valued.\n \n \n\nCome join a dedicated team committed to excellence in technical support.\n \n \n\n**Minimum Education:** Bachelor’s Degree","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765957961000","seoName":"technical-support-i-sao-carlos","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ibate/cate-help-desk-it-support/technical-support-i-sao-carlos-6475006795481912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0297f0f9-f7da-4955-ab82-5ec27108fbcd","sid":"f0f5db41-1152-4d2a-ba47-d5f3372ce292"},"attrParams":{"summary":null,"highLight":["Technical support role in São Carlos","Communication skills required","Opportunities for growth and development"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Carlos,São Paulo","unit":null}]},"addDate":1765859905897,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Av. 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We are seeking a team of engaged professionals passionate about making a difference.\n\n\nIf, like us, you believe you can make a difference, join our team and grow with us!\n\n### **Key Responsibilities:**\n\n \n\n* Provide **Level 1 Technical Support** for technology, applications, and equipment to internal and external customers.\n* Deliver support for corporate systems, software, and applications (installation, configuration, error correction, movement, and hardware/software replacement).\n* Perform support activities via ticketing system **ITSM**, either remotely or on-site.\n* Provide technical support aimed at maintaining customer platform **availability and performance**.\n* Ensure compliance with customer requirements (**SLA** – Service Level Agreement) regarding the availability of telephony, IT, and infrastructure resources.\n* Monitor ongoing activities until resolution to improve processes and prevent recurrence of failures.\n\n### **Mandatory Requirements:**\n\n \n\n* Proficiency in **Microsoft Office Suite – Intermediate level**.\n* Knowledge of **telecommunications and networking systems**.\n* Experience in technical support routines and customer service.\n\n### **Preferred Qualifications:**\n\n \n\n* Experience with Service Desk / ITSM tools.\n\n### **CLT Employment \\+ Benefits:**\n\n \n\n* On-site work in **PIRACICABA/SP**.\n* Working hours: **Monday to Friday, 8:00 AM to 5:00 PM**.\n* Medical and dental plans.\n* Life insurance.\n* Meal allowance / Food voucher.\n* Transportation voucher.\n* Discount club.\n* Access to Wellhub (gyms) and Mente Tranquila.\n* Discounts on Positivo products.\n* Elleve Performance: Discounts on universities and courses.\n* And much more.\n\n\nIf this opportunity resonates with you and you wish to grow with Positivo S\\+, apply now and join our team!\n\n\n \n\nMinimum Education: High School Diploma","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765859905000","seoName":"junior-support-technician-presential","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ibate/cate-help-desk-it-support/junior-support-technician-presential-6475006787533012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"420739e9-3266-49ec-9e2d-33d033e42c99","sid":"f0f5db41-1152-4d2a-ba47-d5f3372ce292"},"attrParams":{"summary":null,"highLight":["Level 1 Technical Support","Corporate Systems Support","CLT Employment with Benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Carlos,São Paulo","unit":null}]},"addDate":1765859905275,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Av. 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São Carlos, 1799 - Centro, São Carlos - SP, 13560-011, Brazil","infoId":"6452862178457712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"10332331 - JUNIOR SUPPORT TECHNICIAN","content":"We are **Quality Digital**! Learn more about us:\n\n* **A phrase that defines us** \\- We are experts in IT solutions and passionate about innovation!\n* **To infinity and beyond** \\- We are *\\#borderless*. Our team is spread across Brazil and the world\n* **Our culture** \\- Even when apart, we're together. We hold ceremonies to grow closer, share knowledge, and stay updated on company news!\n* **We are diverse** \\- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting pluralism. Therefore, **here there's space for everyone,** regardless of race, gender, age, sexual orientation, religious belief, or disability.\n* **Our goal** \\- To empower our clients' businesses through innovative and sustainable solutions. Ready to join us on this journey?\n\n \n\n \n\n**Responsibilities and duties** **What are we looking for?**\n\nA proactive, committed individual with strong interpersonal skills.\n\n **Your day-to-day will include:**\n\n \n\n* Registering and managing service tickets, handling 1st and 2nd level requests;\n* Providing support for operating systems and software installation, Office Suite, Networks, Printers and Peripherals, as well as desktop and laptop maintenance;\n* Performing directory mapping, POP/Exchange email configuration, Lotus Notes, profile setup, VPN installation, IP configuration;\n* Monitoring, responding to, and updating tickets in the system, preventing queues that could compromise project SLAs, and minimizing the number of backlog tickets;\n* Creating and updating knowledge base articles, procedures, support scripts, and problem resolutions on the KCS portal.\n\n \n\n**Requirements and qualifications** \n\n* High school diploma\n* Knowledge in Network Troubleshooting, Microcomputing, Software and Hardware, Service Desk tools, Operating Systems, and Office Suite.\n\n **Differentiating factors**\n\n* Pursuing a higher education degree in Technology.\n\n **Work schedule**\n\n* Monday to Friday from 8:00 PM to 5:00 AM\n* **Work model:** 100% onsite\n* **Location:** São Carlos \\- SP.\n\n **NOTE:** Hey! 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