CCTEC Operator

Description

Job Summary: Professional responsible for monitoring equipment indicators and status, resolving operational issues, and supporting continuous improvement of systems. Key Highlights: 1. Collaborative and proactive problem-solving attitude 2. Monitoring of equipment indicators and status 3. Support in analyzing and resolving operational issues We are looking for new talents to join our Information Technology team at CCTEC (Technology Control Center). Our challenge is to bring people and places closer together, delivering excellence in service and ensuring safe travel experiences for our users. We aim to become a benchmark in highway concession as a pillar of sustainable development in the State of São Paulo. Do you have a collaborative profile, enjoy solving problems, performing analyses, and using data to support decision-making? \#JoinEIXOSP **Responsibilities and Duties** Responsible for monitoring company equipment indicators and status, activating internal and external resources whenever necessary to resolve operational issues. All incidents must be recorded in the control system to ensure information traceability and avoid penalties from the Regulatory Agency. Also reports these incidents via the MITS system, providing information according to guidelines established in the ET. Provides support to CCO and CCA in analyzing and resolving operational issues affecting department operations. Additionally, supplies incident data and CCTV images to support responses to processes conducted by the Ombudsman’s Office and the Legal Department. Monitors the development and evolution of the SOMA and KARTADO systems during operation, contributing suggestions and supporting initiatives aimed at continuous improvement of systems and processes. **Requirements and Qualifications** **Requirements:** Completed High School; Basic computer and networking knowledge; Proficiency in Excel and reporting; Driver’s License Category B. **Desirable:** Advanced Microsoft Office package. **Additional Information** Work Location: São Carlos/SP Work Schedule: 2x2 (works 2 days, off 2 days) Shift: 6:00 AM to 6:00 PM **To make your journey even more amazing, EIXO SP offers you:** Medical assistance; Dental assistance; Life insurance; Gympass (Wellhub); Pharmacy discount; Transportation allowance (shuttle); Meal voucher or food allowance; Profit and Results Sharing (PLR), subject to achievement of goals and performance; Childcare assistance for mothers (internal benefit, subject to specific dates and policies). Eixo SP manages the largest highway concession in Brazil. It operates over 1,200 kilometers of road network comprising 12 highways in São Paulo State, spanning municipalities from Rio Claro in the central region of São Paulo State to Panorama in the far west, bordering Mato Grosso do Sul State. Operations began in June 2020, with investments in infrastructure, signage, technology, human resources, and operational capabilities to serve users. The concessionaire manages 263.42 kilometers of SP-310 and SP-225 highways between São Carlos and Rio Claro, and from Itirapina to Bauru—highways already under concession for 20 years—as well as 958 kilometers of highways previously managed by DER (Department of Highways), including segments of SP-284; SP-293; SP-294; SP-331; SP-425; SP-261; SP-304; SP-308; SP-197; and SP-191, connecting municipalities across the Bauru, Marília, and Presidente Prudente regions. The contract signed with the São Paulo State government foresees R$14 billion in infrastructure and technology investments over the 30-year concession period. Six hundred kilometers of highways will be duplicated, in addition to construction of shoulders, service roads, and bike lanes. The User Assistance Service (SAU) is already operational 24/7 along the entire stretch, providing emergency support to users. Having difficulty registering or encountering any other issue with the Gupy platform? Access the Help Center Support \- Candidate Support