**Join Us and Be Part of Our Success!** Are you looking for a dynamic and constantly evolving work environment? We have an exciting opportunity for you! Come join our TEAM and contribute to the accelerated growth of a company that values unity, quality, and believes that change is essential for continuous improvement. **Requirements:** * Bachelor's degree in Chemistry, Pharmacy, Business Administration, or related fields; * Understanding of pre- and post-sales stages, such as quotations, commercial proposals, order tracking, and customer service; * Familiarity with invoice issuance processes; * Knowledge of ERP systems; * Intermediate knowledge of Office Suite; * Must reside in the São Carlos region. **Responsibilities:** * **Sales team support:** Assist in preparing commercial proposals, price quotations, and contract management; * **Customer service (pre- and post-sales):** Respond to inquiries, record requests, and track orders throughout all process stages; * **Order tracking:** Manage order entry, processing, and delivery, ensuring timely fulfillment; * **Problem resolution:** Handle cases involving exchanges, returns, complaints, and warranty-related issues; * **Interdepartmental coordination:** Communicate with other departments to ensure operational alignment; * **System updates:** Record customer data, orders, and updates in CRM or ERP platforms; * **Basic reporting:** Create and present simple reports on performance, completed orders, and satisfaction rates; * **Service quality assurance:** Propose process improvements to optimize customer experience and reduce errors. **We Offer:** * Dynamic and challenging work environment; * Professional growth opportunities within an expanding company; * Competitive market benefits. **Working Hours:** Monday to Friday, from 08:00 AM to 05:00 PM. If you're ready to become part of a team committed to excellence, send us your resume. Don't miss the chance to boost your career in an environment that values your potential and contribution. We look forward to welcoming your talent to our team!