If you enjoy **digital customer service, have resilience to deal with customers, and like working in technological and dynamic environments**, this opportunity is for you! **Smart Cred** is a reference in **real estate financing**. As part of the **Smart Leilões** group, we offer **agile financial solutions and specialized technical support**, ensuring a complete service experience for our investors. Now, we are seeking a professional to qualify and integrate into our team! **INTERNSHIP IN DOCUMENT MANAGEMENT:** **ACTIVITIES:** * Customer service via WhatsApp, phone, and CRM. * Verification of data and documentation for financing applications. * Gathering information from other team members to provide complete information to customers. * Monitoring responses to customer service requests. **REQUIREMENTS:** * Currently enrolled in an undergraduate program in: **Social Communication, Languages, Human Resources, Psychology, Mathematics, Business Administration, or Accounting.** * Basic knowledge of documents: **IRRF, FGTS, and personal identification documents.** * Basic knowledge of **percentage calculations.** * **Easy access to the Funcionários neighborhood in Belo Horizonte (BH).** **BENEFITS:** * **Stipend: R$1400.00.** * Schedule: Monday to Friday, 09:00 to 15:00 (flexible). * Gympass * Dental plan. * Life insurance. * Performance bonus. * **Career development plan. Our goal is short-term hiring.** Job type: Internship Contract duration: 24 months Payment: R$1.400,00 per month Benefits: * Dental assistance * Partnerships and commercial discounts * Life insurance * Transportation allowance Selection question(s): * Do you have knowledge of basic percentage calculations? Education: * Currently pursuing or having interrupted undergraduate studies (Mandatory) Work location: On-site