Automotive Technical Support - Eusébio/CE

Description

Job Summary: The professional will provide customer support via chat, email, or phone to clarify automotive technical questions and assist with the platform, record support interactions, and collaborate within a technical team. Key Highlights: 1. Customer support and clarification of automotive technical questions 2. Assistance with platform navigation and usage 3. Collaboration within a technical team **Responsibilities and Duties:** * Provide customer support via chat, e\-mail, or phone; * Clarify questions regarding automotive technical content; * Assist with platform navigation and usage; * Record support interactions and incidents; * Collaborate with the technical team. **Prerequisites:** * Intermediate/advanced knowledge of automotive mechanics; * Strong communication and teaching skills; * Proactivity and problem-solving focus; * Proficiency in Microsoft Office suite. **Benefits:** * 50% subsidized health insurance; * 50% subsidized dental insurance; * Transportation allowance of R$800.00; * Wellhub (Gympass) fully covered by the company; * Life insurance. Employment Type: Full-time, CLT permanent contract Work Location: On-site