Collections Operator - Apprentice

Description

Job Summary: As a Telemarketing Operator - Apprentice, you will contact clients to negotiate outstanding debts, clarify doubts, and manage your client portfolio, ensuring courteous and ethical service. Key Highlights: 1. Over 45 years of experience in Collections Management 2. Focus on human value and an inclusive environment 3. Opportunity for debt negotiation and effective settlement With over 45 years of experience, the **Meireles e Freitas Group** specializes in Collections Management, offering customized solutions to companies nationwide! Here, our commitment is to **human value**, providing an inclusive and welcoming space for each individual's development. If you take **Pride in Belonging**, act with **Intelligence and Innovation**, and aim for **High-Level Results**, apply now for our open position: **Telemarketing Operator \- Apprentice** — this is where you belong! **Responsibilities:** * Contact clients to negotiate debts and payment agreements; * Clarify doubts regarding outstanding amounts and payment terms; * Accurately and systematically record information and agreements in the company's system; * Monitor your client portfolio and support achievement of established targets; * Ensure courteous, ethical, and respectful service aligned with company guidelines; * Negotiate and effectively settle debts while prioritizing customer satisfaction. **Qualifications:** * Completed High School education; * Proficiency in Microsoft Office Suite. **Additional Information:** * Shift: Morning or afternoon