Customer Service Assistant

Description

Job Summary: As a Customer Service Assistant, you will be responsible for serving customers, executing operational and visual merchandising processes, and offering financial products. Key Highlights: 1. Diverse environment, with respect and empathy 2. Transformation and development with the largest fashion company 3. Building the largest fashion, lifestyle, and financial products ecosystem **Here at Riachuelo, we connect with you! \#VemSerRCHLOVER** We exist to connect desires to achievements. And your choice to build your career at Riachuelo is an achievement for us! Here, our 40,000+ RCHLOVERS find the best environment to transform and grow alongside us. After all, we are fashion, retail, tech, logistics, finance, manufacturing, and the largest fashion company in Latin America! **Let’s together build Brazil’s largest fashion,** **lifestyle, and financial products ecosystem!** Our Store Team is looking for a Customer Service Assistant to join the team! **Please note that our opportunities are** **for everyone. At Riachuelo, you’ll find a diverse environment grounded in respect and** **empathy, where we care for our RCHLOVERS.** **Responsibilities and Duties** Responsible for customer service, execution of area-specific operational and visual merchandising processes. * Serve customers across all touchpoints; * Execute area-specific operational and visual merchandising processes; * Offer the Riachuelo credit card and financial products to all customers. * Understand and strive to meet established goals. **Requirements and Qualifications** **It is essential that you have and/or know:** * Completed High School. * Affinity with shopping mall retail. * Flexible availability, including weekends. * Work schedule: 6 days on, 1 day off. **Additional Information** **What benefits do we offer?** * Medical Assistance \- Starting after 12 months * Dental Assistance * Gympass * Educational Partnerships * Riachuelo Discounts * Meal or Food Allowance * Transportation Allowance * Profit and Results Sharing * Commissions based on goal attainment * Salary: BRL 2,104.00 * Commission **To learn about all our benefits, visit** **www.riachuelo.com.br/carreiras** **Interested? Apply now!** **\#VemSerRCHLOVER** When you think of Riachuelo, you think of our stores, right? But have you ever considered what happens before our stores receive the collections that captivate Brazil year after year? Today, we are over 30,000 possibility creators spread across the entire national territory, working across diverse areas to build **the Fashion that inspires Brazil.** Beyond our 430+ stores under the brands Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s, we also have Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm Midway—plus many other teams operating collaboratively within an integrated business model that ensures we remain **unique** in the Brazilian market. We work with **fashion** to create **positive impact** directly in our country, and we **love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian, welcoming, and entrepreneurial essence**.