Description
**Junior Support Technician \| Braga Soluções em TI**
Since 1999, Braga Soluções em TI has provided customized solutions for companies across various sectors.
We are seeking a **Junior Support Technician** to provide user support and cover vacation periods across multiple clients.
**Responsibilities:**
* Formatting and configuring computers (Windows 10/11\);
* Hardware maintenance and general technical support;
* Remote, on-site, and field support;
* User support and incident resolution;
* Software installation and configuration;
* Assistance with Microsoft 365 requests;
* Incident logging and tracking;
**Requirements:**
* Technical or higher education in IT (currently enrolled or completed);
* Experience in technical support;
* Knowledge of hardware and computer maintenance;
* Experience formatting computers;
* Availability to work at different locations and schedules;
**Advantages:**
* Networking knowledge;
* Experience with Microsoft 365;
**Profile:**
* Strong communication skills;
* Adaptability;
* Proactivity and sense of urgency;
* Good interpersonal skills;
Compensation: R$2\.557,59 per month
Benefits:
* Medical assistance
* Dental assistance
* Life insurance
* Meal allowance
* Transportation allowance
Work location: On-site