Import Analyst

Description

Summary: This role involves interfacing with internal and external departments, evaluating opportunities for improvement, maintaining clear communication, and ensuring excellent service. Highlights: 1. Opportunity to evaluate and identify improvements for client satisfaction. 2. Maintain clear and accurate communication with clients, vendors, and stations. 3. Strong collaboration and decision-making skills in international logistics. **Essential Job Functions:** * Interface with applicable internal (company) and external (client) departments to gather information and provide input on all matters affecting the measurement of operations performance; * Evaluates and identify potential opportunities for improvements, including analyzing client satisfaction, and ensure excellent service; * Maintain a very clear and accurate communication with Clients, Vendors and Origin Stations; * Follow up own daily performance reports to accomplish the goals; * Feed the system properly in order to keep Import\-related KPIs up to date and well organized; * Provide quotes/costs when required. **Other Skills/Abilities:** * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations * Must have strong verbal and written communication skills; * Knowledgeable of international operations and freight/logistics optimization; * Excellent planning, time management, collaboration, decision making, organization, and presentation; * Ability to develop and document processes and procedures; * Strong team player, able to collaborate with stakeholders, engage senior management, and handle conflicts professionally and flexibly. * Strong knowledge of Microsoft office pack (Outlook, Excell, Word). **Education and Experience:** * Bachelors Degree in International Business/Logistic or related field; * Minimum 2 years related experience.