Description
Job Summary:
This professional will monitor and provide support to cashiers, resolve customer service and billing issues, oversee purchase approvals, and collect funds from cash registers, always delivering courteous service.
Key Highlights:
1. Operational support and resolution of cashier and customer service issues.
2. Monitoring and approval/rejection of purchases.
3. Polite and courteous customer service.
**Job Description**
* Monitor the operational performance of cashiers and provide necessary support for executing billing routines.
* Resolve various customer service and billing issues at cash registers, escalating decisions as required.
* Monitor and approve/reject purchases requiring verification before customer release.
* Collect funds from cash registers.
* Provide polite, courteous, and satisfactory customer service.
**Working Hours**
Monday through Saturday, from 12:00 PM to 2:00 PM and from 4:00 PM to 9:40 PM. Sundays on rotation.
**Prerequisites**
* Must be over 18 years of age.
* Prior experience with cashiers and customer service.
* High school diploma.