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CUSTOMER SERVICE ANALYST

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelBachelor's Degree

Description

An accounting office is seeking a Customer Service Analyst in Vera Cruz. Humaniza Contabilidade provides customized accounting services for small and medium-sized enterprises. Its focus is on humanizing customer service and improving the efficiency of accounting processes. **Responsibilities:** Monitor departmental results and key performance indicators. Design, control, and enhance customer service processes based on the customer journey. Prepare performance analyses, reports, and action plans for continuous improvement. Perform tasks related to standard Customer Service Analyst duties. This position is located in Vera Cruz / RS. Previous experience as a Customer Service Analyst, Customer Support Analyst, Relationship Specialist, or Ombudsman Analyst may indicate alignment with some of the responsibilities of this role. Bachelor's degree in progress. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Profit Sharing * Meal Voucher * Health Insurance **Additional Information:** * Employment Type: Full-time, on-site. * Work Schedule: Full-time * Working Hours: 8:00 AM to 12:00 PM / 1:12 PM to 6:00 PM.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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