We are looking for a dynamic professional to work in a law office, focusing on customer service and organizing administrative processes. The ideal candidate will be responsible for: * Providing customer service, both in person and via WhatsApp, offering a friendly and efficient service experience; * Supporting the collection and organization of documentation required for cases, ensuring all information is complete and up to date; * Guiding customers through the steps and requirements of the process, clearly and promptly; * Maintaining constant communication with customers, always seeking solutions to their needs and ensuring satisfaction with service progress; * Assisting in the organization and control of documents and files, keeping everything properly archived and accessible; * Collaborating with the team to optimize internal processes and ensure smooth handling of administrative tasks. Job type: Full-time, Permanent CLT Pay: from R$1.600,00 per month Benefits: * Meal voucher * Transportation voucher Education: * Completed high school (Mandatory) Experience: * Microsoft Word (Mandatory) * Administrative assistant (Mandatory) * Customer service (Mandatory) * Microsoft Excel (Mandatory)