Front Desk Agent

Description

Job Summary: Perform check-in and check-out, provide information, assist guests, register reservations, and support reception organization. Key Highlights: 1. Friendly and efficient service 2. Comprehensive guest support 3. Reception organization and service flow management Perform check-in and check-out with friendliness and efficiency. Provide information about the hotel, services, operating hours, and general guidance. Assist guests in person, by phone, and via WhatsApp. Register reservations, modifications, and cancellations in the system. Support reception organization and ensure smooth service flow. Resolve inquiries and assist guests with various requests. Follow internal procedures and quality standards. After gaining experience, salary increases to R$ 1.848,00 + Benefits Employment Type: Full-time CLT Compensation: Starting from R$1.685,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site