Description
Job Summary:
Customer service representative for physical store and e-commerce in Novo Hamburgo, responsible for friendly and consultative customer service and closing in-person and online sales, assisting customers with product selection and clarifying questions.
Key Highlights:
1. Friendly and consultative customer service in physical stores and online
2. Assistance in product selection and clarification of doubts
3. Completion of in-person and online sales
The company is seeking a Customer Service Representative in Novo Hamburgo.
**Responsibilities:**
Provide friendly and consultative service to customers in the physical store. Conduct customer service via WhatsApp, Instagram, Shopee, and other e-commerce channels. Assist customers in selecting clothing size, model, and type. Clarify questions regarding products, delivery timelines, shipping fees, and orders. Complete in-person and online sales.
Previous experience as a Customer Service Operator, Sales Assistant, Customer Consultant, or Sales Receptionist may indicate suitability for some responsibilities of this position.
**Desired Qualifications:**
**Education:** Completed high school
**Experience:** Prior experience required
**Compensation and Benefits:**
* Salary: 2\.300,00
* Transportation Allowance
* Training programs
**Additional Information:**
* \#UrgentOpening
* Employment Type: Full-time, on-site
* Work Schedule: Full-time
* Working Hours: Monday to Friday, from 09:00 to 18:00\. Saturday, from 09:00 to 13:00\.