INTERNAL SALES REPRESENTATIVE

Description

Job Summary: Sales representative responsible for direct and remote sales, customer service, business prospecting, and meeting sales targets in the domestic market. Key Highlights: 1. Responsible for achieving sales targets and driving new business 2. Providing comprehensive customer service and actively prospecting opportunities 3. Negotiation skills and focus on customer retention Job Objective To sell company products in the domestic market through direct and remote channels, including occasional site visits or receiving customers sporadically, with the goal of meeting company-established targets. Additionally, provide customer service, track orders, and prospect new business opportunities, potential customers, and/or the territory under responsibility. Responsibilities / Activities: Responsible for achieving company-established sales targets, which may be monthly, quarterly, or annual. Execute product sales activities; serve customers by providing support and guidance via channels such as telephone, e\-mail, WhatsApp, among others. Prepare quotations, register purchase orders, and ensure products are delivered within the agreed timeframe; monitor the sales pipeline and sales opportunities; drive sales while strengthening relationships with current and potential customers to build trust and ensure retention. Negotiation skills to successfully close sales, as well as advising customers on product features, pricing, and commercial terms. Ensure customer satisfaction with purchases by resolving issues and responding to questions or complaints. Maintain accurate records of customer interactions, sales status, and feedback received. Follow company-established guidelines to ensure compliance with internal processes, contracts, and regulations, including knowledge of firearms marketing regulations. Stay updated on new products, sales techniques, and company strategies. Requirements: Completed high school education Flexible working hours Proficiency in Microsoft Office suite Industry knowledge Preferred Qualifications: Bachelor’s degree completed or in progress in Business Process Management, Financial Management, Marketing, Business Administration, or International Trade; Knowledge of SAP system Minimum Education Level: High School (Secondary Education) Desired Education: * Marketing, Bachelor’s Degree * Financial Management, Bachelor’s Degree * International Trade, Bachelor’s Degree * Business Administration, Bachelor’s Degree * Business Process Management, Bachelor’s Degree * On-site meal allowance * Transportation allowance * Medical assistance * Dental assistance * PRL (Occupational Risk Prevention) * Wellhub * Education assistance * Parking