**Junior IT Support Analyst** We are looking for a **Junior IT Support Analyst** to join our team and grow alongside the company, working in a collaborative, dynamic environment focused on continuous learning. **Key Responsibilities** * Providing technical support and assistance to users (on-site and remote); * Supporting Windows operating systems and corporate applications; * Installing, configuring, and maintaining computers, laptops, and peripherals; * Assisting with basic network administration (LAN, Wi-Fi, printers, and devices); * Opening, logging, and tracking technical support tickets; * Providing basic support for corporate email, antivirus software, and security tools; * Providing basic support for servers and firewalls; * Supporting the senior team with infrastructure tasks and internal projects; * Organizing and documenting technical procedures. **Basic Requirements** * Technical or undergraduate degree in progress or completed in IT, Networking, Systems, or related fields; * Knowledge of hardware, software, servers, and networks; * Familiarity with Microsoft Windows and remote access tools; * Strong communication skills and good interpersonal relationships; * Proactive, organized profile with a strong willingness to learn. **Benefits** * Health insurance; * Meal voucher via card; * Transportation allowance; * Working hours: **Monday to Friday, from 8 a.m. to 6 p.m.**; * Salary **negotiable**, based on profile and experience. Job type: Full-time, Permanent CLT Compensation: R$1.703,16 \- R$2.000,00 per month Benefits: * Medical assistance * Meal allowance * Transportation allowance Workplace: On-site