Collections Assistant

Description

Job Summary: We are seeking a Collections Assistant responsible for debt negotiation, customer service, and financial support. Key Highlights: 1. Conduct debt negotiations and settlement proposals 2. Customer service via phone and WhatsApp 3. Customer support and guidance on payment-related matters **We are looking for a Collections Assistant to join our team.** **The professional will be responsible for conducting debt negotiations, delivering excellent customer service, and providing support related to financial arrears.** **Main responsibilities:** * Customer service via phone and WhatsApp; * Debt negotiation and settlement proposals; * Issuing invoices and tracking collections; * Updating information in the system; * Customer support and guidance on payment-related matters. **Requirements:** * Strong communication skills and negotiation ability; * Organizational skills and attention to detail; * Basic computer knowledge (Excel and management systems); * Prior experience in this field is a plus. Employment type: Part-time, CLT permanent contract Compensation: starting from R$1\.421,00 per month Benefits: * Meal allowance * Transportation allowance Work location: On-site