TECHNICAL ASSISTANT (Efetivar)

Description

Job Summary: Technical Assistant to provide technical support to customers and photovoltaic system installers, monitor solar power plants, and deliver remote support. Key Highlights: 1. Technical support to customers and installers 2. Monitoring and support for photovoltaic systems 3. Recording of support cases and preparation of reports The company is seeking a Technical Assistant in Sapiranga. Efetivar is a company specialized in management solutions and operational efficiency. We offer services aimed at optimizing processes and increasing organizational productivity. **Responsibilities:** Provide technical support to customers and installers via telephone, e-mail, or chat. Guide users on installation, configuration, and troubleshooting of photovoltaic systems. Monitor solar power plant performance through online platforms. Identify generation faults and direct them for technical correction. Assist with remote configuration and parameterization of inverters. Record support cases and incidents in the internal ticketing system. Prepare simple technical reports on completed support activities. Previous experience as Technical Assistant, Maintenance Assistant, Support Technician, or Engineering Assistant may indicate suitability for some of the responsibilities of this position. High school diploma required. Relevant experience required. **Remuneration and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Cafeteria * Health Plan **Additional Information:** * Employment Type: Permanent \- On-site. * Duration: Full-time * Working Hours: Monday to Thursday, from 08:00 to 18:00\. Friday, from 08:00 to 17:00\.