Commercial Support Analyst

Description

Job Summary: A commercial support professional responsible for optimizing order flow, supporting the sales team, and resolving commercial issues. Key Highlights: 1. Order flow optimization and SLA compliance 2. Essential support to the sales team 3. Strategic interface for resolving commercial issues Description: Required Qualifications: * Currently pursuing a bachelor's degree in Commercial Management, Business Administration, Economics, Logistics, or related fields. * Proficiency in Excel. Preferred Qualifications: * Familiarity with SAP, Power BI, and Mercanet. * Responsibility for managing the sales order workflow, including internal follow-up execution and monitoring, with a focus on accelerating order processing in alignment with SLA response targets and Customer Service Level goals; * Providing support and service to the sales team, including order entry, stock position updates, technical assistance handling, and order portfolio analysis, etc. * Serving as the liaison with other departments across the company to resolve commercial issues; * Mastery of commercial policies and tools to conduct training for new representatives or the internal sales team. 2511070202301855129