Description
Job Summary:
We are seeking a commercial professional for consultative service, customer retention, and plan sales, with a focus on results and customer relationships.
Key Highlights:
1. Commercial operations focused on sales and customer retention
2. Consultative customer service and relationship management
3. Opportunity for prospecting and support in campaigns
**Do you enjoy sales, customer service, and building customer relationships?**
We seek a commercially oriented professional to handle customer service, retention, and plan sales, delivering consultative, results-driven service.
**Responsibilities**
* In-person and digital channel customer service
* Plan presentation, sales, and maintenance
* Proactive customer contact for plan updates and adjustments
* Retention, negotiation, and cancellation reversal
* Prospecting new customers through referrals and digital channels
* Support in commercial initiatives and campaigns
* Office organization and daily routine