Operations Assistant

Description

Job Summary: Professional responsible for customer service, highway traffic control, and monitoring the operational cycle, with a focus on process improvement. Key Highlights: 1. Customer service for internal and external clients 2. Analysis of productivity and performance indicators 3. Interaction with partner departments to ensure smooth logistics operations Working at **Rumo** means being part of something big: every train that departs, every track maintained, every operation conducted safely makes a difference in the lives of thousands of people and companies every day. Here, we value those who learn by doing, who roll up their sleeves and take pride in seeing the tangible results of their own efforts move forward. We know nothing happens alone: movement is collective, built through partnership, care, and trust among teams. If you enjoy real challenges, want to work with purpose, and wish to contribute to a more efficient and connected future for Brazil, your journey can start here. **Join the movement. \#VemPraRumo** **About the Position:** Professional responsible for serving internal and external customers, controlling highway traffic flow, and monitoring the vehicle operational cycle. Ensures compliance with all process stages and consolidates data to identify opportunities and implement improvements in highway operations. **Responsibilities and Duties** **Main Responsibilities:** * Customer service; * Analyze productivity and performance indicators of operations; * Data consolidation and report preparation; * Identify deviations and improvement opportunities in processes; * Interact with partner departments to ensure smooth logistics operations. * Maintain 5S practices; * Uphold the company’s Health, Safety, and Environment (HSE) practices. **Requirements and Qualifications** **Job Requirements:** * Completed high school education; * Bachelor’s degree in Logistics, Business Administration, or related fields; \- Preferred * Proficiency in Microsoft Office; **Additional Information** **Work Model** * **Work arrangement: On-site** * **Employment type: CLT (Consolidation of Labor Laws)** * **Work location: Rondonópolis\-MT** * **Working hours: 6x2 rotating schedule \- Availability to work any of the shifts below:** **Shift A: 6:00 AM to 2:20 PM** **Shift B: 2:00 PM to 10:20 PM** **Shift C: 10:00 PM to 6:20 AM** **Shift D: Rotate across all the above shifts.** * **Travel requirements: Not required** **Benefits Package** * Meal Allowance * Food Voucher * Transportation Voucher * Profit Sharing Program (PPR) * Railway Safety Bonus * Private Pension Plan * Credit Cooperative * Payroll-Deductible Loan * Wellhub * Health Insurance * Dental Insurance * Surgical Instrumentation * Pharmacy Assistance * Life Insurance * Funeral Assistance * Comprehensive Support Program from Pregnancy through Postpartum * Extended Parental Leave * School Supplies Allowance * Daycare Assistance * Christmas Toy * Christmas Kit * Psychological, Legal, and Financial Assistance Program * Discounts and Benefits Club * Corporate University **\#VemPraRumo** **About Rumo** We are Brazil’s largest railway logistics operator, crossing the country from North to South via nearly 14,000 km of rail lines — a distance equivalent to traveling from São Paulo to Australia. As the logistics solutions company of Cosan Group, our purpose is to move Brazil and feed the world — far beyond the rails — and you can be part of this movement alongside our \+8,000 passionate employees! **Our Culture** At Rumo, we are connected by our unique way of being and doing — our DNA. We use the four letters of our name to guide our daily attitudes: **Here, \#RespectMatters!** We believe job and growth opportunities must be equal for everyone, and we know that a diverse and inclusive team is the path to continued innovation and evolution! Our job openings are open to **all individuals**, regardless of gender identity or expression, sexual orientation, religion, ethnicity or race, age, neurodiversity, disability status, citizenship, or any other characteristic that makes you unique. **\#VemPraRumo** **Learn more about Rumo: https://rumolog.com/** We are **Brazil’s largest private freight railway operator**, offering a safe, competitive, and low-carbon logistics solution to support the growth of Brazilian agribusiness. We cross Brazil **from North to South**, managing approximately **14,000 kilometers** of railway lines across the states of Paraná, Santa Catarina, Rio Grande do Sul, São Paulo, Mato Grosso do Sul, Mato Grosso, Minas Gerais, Goiás, and Tocantins. Our asset base comprises **1,400 locomotives** and **35,000 freight cars**. We have over **8,000 employees** across Brazil. Learn more about **Rumo Logística**