The Attendant position is responsible for providing customer service, delivering information, clarifying questions, and resolving issues related to the role. It is essential that the professional possesses communication skills (clear, assertive, and non\-violent), proactivity, and empathy to interact effectively with diverse audiences and scenarios. Responsibilities: * Serve customers in person, by phone, or via e\-mail, providing information about products and services. * Record customer complaints, suggestions, and compliments. * Resolve problems and conflicts efficiently and courteously. * Participate in training programs to improve customer service. * Follow company policies and procedures to ensure service safety and quality. * Maintain a clean and organized workplace. Work location: On\-site
João Silva
Indeed · HR
João Silva
Indeed · HR
