Description
Job Summary:
Alcans, a leader in telecommunications, is seeking an Installation Technician to connect and bring customers closer with quality, simplicity, and technology.
Key Highlights:
1. Install and configure telecommunications equipment
2. Efficiently diagnose and resolve technical issues
3. Provide technical support and customer service
We are Alcans, a leader in the telecommunications sector and passionate about delivering unique connection, entertainment, and solution experiences to our customers. We are a market reference among service providers and hold a prominent position nationally.
We believe that having the right people in the right places is our organization’s greatest asset; therefore, the combination of these talents will be the key element of this union, bringing broad technical and market knowledge into a single environment and shared objective.
Our mission is to connect and bring people/customers closer through quality, simplicity, and technology—and we currently have an opening for an **Installation Technician** to help us achieve this mission.
**Your main responsibilities will include:**
* Installing and configuring telecommunications equipment in residential and commercial locations.
* Conducting connectivity tests and ensuring service quality.
* Efficiently diagnosing and resolving technical issues.
* Providing technical support to customers and addressing their questions and concerns.
* Maintaining accurate records of installations and repairs performed.
**For this position, we expect you to have:**
* High school diploma or equivalent.
* Ability to work independently and as part of a team.
* Excellent communication and customer service skills.
* Valid Brazilian driver’s license (CNH B).
**Still unsure whether Alcans is a great place to work? Here are some benefits of joining us:**
* Competitive market salary;
* Overtime paid monthly;
* Meal voucher;
* Health insurance;
* Dental insurance;
* Continuous training;
* Career development plan;
* Annual profit-sharing program (PPR);
* Sólides Academy;
* MediQuo (free telemedicine app);
* Benefits club;
* And more.
**So, are you in?!**
Join Alcans—there’s an amazing team waiting for you :)