Description
Job Summary:
Internship opportunity for students pursuing Administration or related fields, focused on outpatient service and support, with emphasis on student and patient experience.
Key Highlights:
1. Friendly and organized outpatient service
2. Support for healthcare teams and teachers
3. Focus on positive experiences for students and patients
**Administrative Internship**
**Internship Type**: 100% In-person
**Location**: Av. Brigadeiro Luís Antônio \- Bela Vista, São Paulo \- SP, 01318\-901, Brazil
**Schedule**: Monday to Friday, 12:00 PM to 6:00 PM
**Academic Requirement**: Enrolled in Administration, Management Processes, or related fields (from the 3rd semester onward)
**Requirements:**
* Proficiency in Microsoft Office Suite, including intermediate Excel skills.
* Excellent writing and clear communication skills.
* Empathy, welcoming demeanor, and professional conduct.
* Agility, organization, and attention to detail.
* Proactivity, eagerness to learn, and effective priority management.
* Ability to remain calm during high-demand periods.
* Teamwork and adaptability to dynamic routines.
**Main Responsibilities:**
* Greet students and patients at BWS outpatient clinics, ensuring friendly and organized service.
* Guide students regarding class schedules, protocols, workflows, classrooms, and academic procedures.
* Confirm patient attendance, assist with basic triage, and direct them to appropriate care.
* Support data entry and updates in the system/CRM.
* Assist teachers, preceptors, and healthcare teams in daily outpatient operations.
* Send appointment reminders, schedule notifications, required documentation alerts, and other important notices.
* Record incidents, requests, absences, and movements in the system/CRM.
* Support outpatient clinic room and schedule flow management.
* Route specific requests to responsible departments.
* Contribute to a positive experience for students and patients throughout their journey.
**Stipend**: R$ 1\.200,00
**Benefits:**
* Transportation Allowance
* Meal Voucher \- R$ 46.60/day
* Life Insurance
* Totalpass
* Zenklub Platform (mental health support)
* Birthday Day Off
* Extension Course Scholarship
Job Type: Internship
Contract Duration: 24 months
Payment: R$1\.200,00 per month
Benefits:
* Life insurance
* Meal voucher
* Transportation allowance