INFRASTRUCTURE ANALYST - SP

Description

Job Summary: IT professional focused on planning, implementing, and managing network infrastructures, ensuring high availability and security of systems. Key Highlights: 1. Solid experience in network and infrastructure asset management. 2. Advanced knowledge of virtualization, Azure, and Office 365. 3. Focus on ITIL/SCRUM methodologies and ITSM tools. **Technical Skills:** * Network and Infrastructure Asset Management: * Solid experience with switches, routers, firewalls, and networking equipment. * Specific knowledge of Ubiquiti devices for wireless networks. * Knowledge of network infrastructure. * Experience managing the entire network infrastructure, ensuring system security, availability, and performance. * Detailed documentation of all infrastructure components and changes implemented, ensuring compliance with best practices. **Office 365 Administration:** * Management of email accounts, permissions, groups, and policies in Office 365. * Experience with Office 365 solutions, including SharePoint and Power Automate. **Virtualization:** * Experience with Hyper-V and Citrix for creating, managing, and optimizing virtual environments. * Implementation and maintenance of virtualized infrastructure, ensuring high availability and performance. **Windows Server Administration:** * Configuration, maintenance, and monitoring of Windows servers, including Active Directory, DNS, DHCP, GPO, and others. * Implementation of security policies and patch management. **Azure and Cloud Computing:** * Management of Azure environments, including VMs, virtual networks, and storage services. * Experience with private and hybrid cloud environments, ensuring efficient and secure integration between On-Premises and Cloud. **Backup and Monitoring Routines:** * Implementation and management of backup routines, including disaster recovery. * Use of monitoring tools such as Zabbix to proactively identify and resolve infrastructure issues. **Service Management:** * Advanced knowledge of methodologies such as ITIL and/or SCRUM. * Knowledge of at least one ITSM tool, preferably TOPdesk. **Behavioral Competencies:** * Effective Communication: * Ability to communicate clearly with technical teams and end users. * Skill in documenting technical processes and decisions clearly and systematically. * Teamwork: * Ability to collaborate with other teams, contributing to IT projects and initiatives. * Proactivity in sharing knowledge and assisting in group problem resolution. **The professional will be responsible for:** * Planning, implementing, and managing network infrastructures in On-Premises, Multi-Cloud, and Hybrid environments. * Ensuring high availability, performance, and security of networks and IT systems. * Performing network diagnostics and troubleshooting, ensuring operational integrity and efficiency. * Managing vendors and partners to ensure service delivery according to agreed standards. * Monitoring and optimizing network and infrastructure performance. * Providing Level 2 support via an ITSM tool. * Managing vendors and partners to ensure service delivery according to agreed standards. Minimum Education: Bachelor's Degree Desired Education: *Computer Science, Bachelor's Degree Willingness to travel * Life Insurance * Food Basket * Dental Plan * Free Transit Pass (bus) * Internal Parking (car) * Meal Voucher * Medical Plan