AI & Engineering Coordinator

Description

**About Solfácil:** Market leader with over 6 years in the Solar Energy segment, we are a team transforming the future of solar energy in Brazil and seeking people who believe in the power of innovation and positive impact. If curiosity drives you, if you have a thirst for learning, and want to grow in a dynamic environment, this could be your place! Here, our energy is focused on attracting talents who want to transform the market — dedicated people who go above and beyond, delivering exceptional results and contributing to a more sustainable world. **Your journey:** We are looking for a technical leader to structure and scale our Artificial Intelligence (AI) front focused on Customer Experience (CX) at Solfácil. If you have a solid foundation in software engineering, are passionate about Generative AI and Machine Learning, and know how to translate complex business challenges into scalable architectures and predictable deliveries, this role is for you. In this position, you will act as the right-hand person to the AI leadership, directly leading a multidisciplinary squad. Your role will be critical in elevating the team’s technical maturity, reducing operational bottlenecks, and ensuring the sustainable evolution of our virtual customer service agents. **Requirements:** * Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or related fields; * Solid experience in Software Engineering and Solution Architecture; * Practical knowledge of Generative AI, Machine Learning, and Data Pipelines; * Proficiency in backlog management and prioritization methodologies; * Experience working in Multidisciplinary Squads and building scalable technology products. **Soft\-skills** * Ability to map and structure solutions using critical and analytical thinking; * Ability to abstract problems analytically and propose structured solutions; * Proactivity and adaptability; **Differentiators:** * Postgraduate degree in AI, Architecture, or Software Engineering; * Prior experience with Customer Experience (CX) platforms and ecosystems; * Experience in fast-growing, scalable corporate technology environments. **What you’ll find here:** ️ Monthly balance on the Caju card; SulAmérica Health Plan, extendable to dependents, with an excellent network of accredited providers, reimbursement, and online consultations; SulAmérica Dental Plan, extendable to dependents; Gympass — choose your plan for gyms, pilates studios, crossfit, and more; TelaVita — take care of your mental health with online psychotherapy; Vidalink — enjoy discounts and subsidies on medications, plus access to healthy products at discounted prices; Educational incentive through our partner Único Skill; Parental leave: 180 days for mothers and 20 days for fathers to dedicate themselves to the arrival of their baby; **Our social media:** Website: https://solfacil.com.br Blog: https://blog.solfacil.com.br/ Instagram: https://instagram.com/solfacil/ LinkedIn: https://linkedin.com/company/solfacil/