An IT solutions company is seeking a Field Support Technician in Tupã (Downtown). 3AM IT is a company specializing in information technology solutions. We provide consulting, software development, and technical support services to companies across various sectors. **Responsibilities:** Customer Service: Provide on-site microcomputer and telecommunications support. Resolve technical issues directly at customer locations. Serve multiple customers per day. Maintenance and Repairs: Perform preventive and corrective maintenance on equipment. Install and configure devices and systems as required. Management and Reporting: Manage service tickets and appointment scheduling. Document all activities and outcomes of support visits. Communicate effectively with customers and internal teams to ensure proper issue resolution. Work across the designated region. Previous experience as a Technical Support Technician, Field Support Analyst, Customer Support Specialist, or Field Engineer may indicate alignment with some of the activities of this position. **Desired Qualifications:** **Education:** Completed undergraduate degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: 1,518.00 * Food Allowance * Meal Voucher * Kilometer Reimbursement * Medical Assistance * Dental Assistance * Health Insurance **Additional Information:** * Employment Type: Full-time — On-site. * Duration: Full-time * Working Hours: Business hours.