IT Technical Support Analyst/Helpdesk

Description

Job Summary: A technical support helpdesk professional focused on IT equipment maintenance and network configuration, as well as implementation and training of retail automation systems. Key Highlights: 1. N1 and N2 technical support helpdesk, remote and on-site 2. Basic maintenance of IT equipment and network configuration 3. System implementation and training, with focus on retail automation * Provide technical support helpdesk services, handling remote and on-site N1/N2 tickets; perform basic IT equipment maintenance (PC assembly, component replacement, formatting, configuration); configure wired and wireless networks (cable assembly, router configuration, etc.). * Strong communication skills and knowledge of retail automation systems are a plus (NFC-e, TEF, NF-e, etc.). * System implementation and training * A commercial automation company that supports and assists users and clients in using the software developed by the company. Prerequisites: Driver's License Category B Computer Assembly and Maintenance Basic Network Configuration (routers, access points). Employment Type: Full-time CLT Compensation: Starting at R$2.500,00 per month Benefits: * Medical assistance * Fuel allowance * Company mobile phone * Meal voucher * Transportation voucher * Company vehicle Experience: * IT Skills (Mandatory) * Computer Assembly and Maintenance (Mandatory) Work Location: On-site