Description
Job Summary:
Customer service, resolving inquiries about SAMSUNG products, data transfer, and preliminary analysis of defective devices.
Key Highlights:
1. Customer service and support for SAMSUNG products
2. Focus on resolving customer inquiries and preliminary device analysis
3. Opportunity for those seeking public interaction
**RESPONSIBILITIES:** Customer service, resolving inquiries regarding SAMSUNG products, data transfer to new devices, preliminary analysis of defective devices, and other related activities.
**SKILLS AND PROFILE:**
* Excellent Portuguese (spoken and written),
* Basic knowledge of Microsoft Office (Word and Excel)
* Must reside in Taubaté.
**PREFERRED QUALIFICATIONS:**
Mobile software training course.
**COMPENSATION:**
Meal or food allowance of BRL 400.00 (per month) \+ Transportation allowance or fuel voucher proportional to the transportation used.
**WORK SCHEDULE:**
Monday to Saturday: 1:00 PM to 9:00 PM\.
Employment Type: Full-time, CLT (Consolidated Labor Laws) permanent position
Salary: BRL 1,815.00 per month
Benefits:
* Fuel allowance
* Food allowance
* Meal allowance
* Transportation allowance
Selection Question(s):
* Do you have experience in public-facing customer service?
* Do you have knowledge of mobile phone configuration?
* Do you reside in Taubaté?
Work Location: On-site