* Training and onboarding support for new employees. * Responsible for periodically guiding team refresher training, sharing sales techniques and internal processes with the team; ensuring 100% of the team completes training on the platform; * Focus daily on performance summaries, discussing key KPIs and daily targets. * Achieve store results by ensuring excellence in customer service. * Coordinate and supervise the team on the sales floor. * Monitor store turnover, incoming calls, pending emails, and administrative and operational tasks; * Responsible for team management and development, exchange of best practices among all team members, and ensuring team engagement; * Weekly closing; * Team meetings and feedback sessions, incorporating VR into store leadership activities; * Action plans and strategies to achieve weekly/daily targets Minimum Education: Bachelor's Degree * Medical insurance * Dental insurance * Life insurance * Transportation allowance * Meal allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
