**Here, we are driven by challenges and passionate about delighting our customers.** We seek communicative, proactive, and committed individuals dedicated to delivering excellent service. If you enjoy helping others, solving problems, and creating positive experiences, you belong with us. Let’s grow together, always focused on quality, agility, and our customers’ satisfaction. Our recent Great Place To Work certification reflects our effort and growth. If you identify with this purpose and want to make a difference, **join the Team.** **Responsibilities and Duties** * Analytical professional with strong communication skills and proactivity to provide system support and gather user requirements; * Ability to document processes, requirements, and technical/functional procedures, contributing to the organization and continuous improvement of internal workflows; * Prior experience or familiarity with ERP systems—especially SAP (as a user or technical support)—including understanding of core modules, is desirable; * Knowledge of programming logic and basic ABAP language concepts to assist in development tasks and simple corrections; * Experience with system integration, including analysis of transmitted data, monitoring of interfaces, and understanding of application-to-application workflows; * Ability to work collaboratively, maintain positive interpersonal relationships, and handle multiple simultaneous demands; * Responsibility for identifying and analyzing issues, proposing technical solutions or escalating to responsible teams when necessary. **Requirements and Qualifications** * Bachelor’s degree completed or in progress in Information Technology, Computer Science, or Information Systems; * Basic/intermediate knowledge of SAP; * Experience in technical/systems support; * Familiarity with system integrations (e.g., APIs, web services, EDI files); * Strong verbal and written communication skills; * Technical English for reading. **Additional Information** * **On-site Position** * Schedule: Monday to Thursday, 8:00 AM to 6:00 PM; Friday, 8:00 AM to 5:00 PM—with 1-hour lunch break * Meal Voucher R$ 37.00 (per day) * Health Insurance * Life Insurance * Pharmacy Benefit * Wellhub (Gympass) * Transportation Allowance * Partnerships with Educational Institutions Everything Begins with a Dialogue Since 1987, **Diálogo Engenharia** has transformed neighborhoods and stories through developments that combine quality, customer satisfaction, and positive impact in the regions where it operates. Everything Begins with a Dialogue. By attentively listening to people’s real needs, we create unique projects that unite comfort, intelligent design, and excellence in every detail. From your first apartment to the ideal home for each new life stage, Diálogo Engenharia stands as a trusted partner in every achievement. More than building properties, we create spaces that reflect choices, achievements, and fresh starts. Because living well begins with exchange, partnership, and authenticity. **Everything Begins with a Dialogue.**