Outbound Logistics Analyst - Perobal

Description

Job Summary: Outbound Logistics Analyst to monitor orders, manage exceptions, ensure deliveries, hold carriers accountable, and update customers. Key Highlights: 1. Proactive order and delivery monitoring 2. Logistics incident management and resolution 3. Support for continuous process improvement A wholesale distributor of fitness equipment seeks an Outbound Logistics Analyst in Itaquaquecetuba (Perobal). **Responsibilities:** Monitor daily all dispatched orders, from the distribution center (DC) through final delivery. Use Intelipost as a control dashboard (not merely as a reporting tool). Proactively identify: Delays. Logistics incidents. Risk of delivery delay. Proactively engage and hold carriers accountable before customers complain. Handle exceptions such as: Late deliveries. Stalled orders. Carrier operational failures. Proactively update customers whenever delivery timelines are impacted. Provide clear, objective, and up-to-date status updates to Customer Service (SAC). Record and track carrier performance (SLA, delays, incidents). Build performance history to support negotiations and improvements with partners. Support continuous improvement of outbound logistics and post-sales processes. **Desired Qualifications:** **Education:** Completed undergraduate degree **Experience:** Prior experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time, on-site * Schedule: Full-time * Working Hours: To be determined.