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Job Summary: Intern to provide empathetic customer service, register information, negotiate fees, and ensure confidentiality of health-related information. Key Highlights: 1. Customer-oriented and high-quality service 2. Negotiation and persuasion skills 3. An environment of respect, development, diversity, and inclusion If your purpose is to inspire people to care for people, you're in the right place! Founded in Brasília by biochemists Janete Vaz and Sandra Soares Costa, Grupo Sabin has been operating in the market for 38 years. We have become a reference group in Diagnostic Medicine, offering over 7\.300 healthcare services, including clinical analyses, diagnostic imaging, vaccination, and executive check-ups. Sabin also operates in Primary Health Care (PHC) through Amparo Saúde and launched, last year, Rita Saúde — an integrated health services platform. We are recognized across Brazil and Latin America as one of the Best Companies to Work For for over 18 consecutive years. Our strong organizational culture fosters an environment of respect, development, diversity, and inclusion. We have over 6\.700 employees and operate across 12 states and the Federal District, with 323 units distributed from north to south of the country. Want to learn more about our brand? Visit www.sabin.com.br or follow us on our official social media channels: LinkedIn Sabin Medicina Diagnóstica \| Instagram @sabinmedicinadiagnostica \| Facebook Sabin Medicina Diagnóstica \| **Responsibilities and Duties** * Provide empathetic and high-quality customer service at business units and/or other designated locations; * Register/update customer information in the service system; * Request authorizations from health insurance providers, according to each provider’s established policy; * Serve customers considering all necessary information for exam execution and following company-defined procedures; * Negotiate with customers regarding fees and payment methods (in accordance with company-aligned procedures); * Perform other duties relevant to the position; * Ensure confidentiality and security of information, complying with information security and data protection policies and regulations. **Requirements and Qualifications** * Currently enrolled in an undergraduate program; * Strong interpersonal skills; * Good communication skills; * Negotiation and persuasion skills; * Prior experience in customer-facing roles is desirable. **Additional Information** * **Internship Stipend;** * **Benefits designed for your daily life:** Transportation Allowance, Meal Allowance or Food Voucher. A health reference, recognized for people management excellence and female leadership, committed to sustainable best practices and actively engaged in the communities where it operates, Grupo Sabin was founded in the federal capital in 1984\. It emerged from the courage and determination of two entrepreneurs, Janete Vaz and Sandra Soares Costa. Today, it employs approximately 7000 professionals united by the purpose of inspiring people to care for people. Present in 14 states plus the Federal District, the company delivers healthcare services with excellence, innovation, and socio-environmental responsibility across its 354 units distributed from north to south of the country. Grupo Sabin’s health ecosystem integrates a portfolio of businesses covering clinical analyses, diagnostic imaging, anatomical pathology, genomics, immunization, and executive check-ups. Additionally, it includes primary care services, supporting population health management through coordinated care programs and pathways offered via Amparo Saúde and the integrated health services platform — Rita Saúde — a digital solution partnering with pharmacies, physicians, and other healthcare professionals to promote quality, efficient access to healthcare. With the goal of fostering entrepreneurship in healthcare, Grupo Sabin launched SkyHub.Bio in 2020 — an innovation hub dedicated to promoting and developing startups, encouraging partnerships, knowledge exchange, and building business models that contribute to the healthcare sector based on science, efficiency, and customer experience. As a solid, visionary national company with well-established values, genuinely committed to an ESG agenda and offering health and wellness services to support customers’ health journeys across the country, Grupo Sabin maintains the Instituto Sabin. Since 2005, the Institute has implemented impactful social initiatives in communities where the company operates, focusing on improving quality of life, well-being, and prosperity while fostering social innovation. To date, the Institute has positively impacted over 1.6 million people and 902 social organizations. Explore our selection processes and stay updated on available positions across Sabin units nationwide. After all, we invest in carefully designed processes to bring into our Group individuals who are engaged with our purpose and values. *Stay alert and avoid falling victim to scams! We do not charge any fees at any stage of our selection processes.*
