Planning Coordinator

Description

Job Summary: Lead and develop the planning team, monitor performance indicators, analyze data, and propose strategies to improve results. Key Highlights: 1. Lead and develop the planning team 2. Analyze data and propose strategies to improve performance 3. Act as the interface between planning, operations, and the client ***Who We Are?*** The Bellinati Perez*,* specializes in debt recovery—both secured and unsecured—through amicable and judicial means, operating across human, digital, and hybrid negotiation models. With over 25 years of experience and tradition, our efficiency and reputation are reinforced, enabling us to partner with the country’s largest credit assignee institutions. We are recognized as one of the top 20 best companies to work for in the state of Paraná and among the best nationwide by GPTW (Great Place To Work). Additionally, we foster a diverse, inclusive environment that values competence, professionalism, and innovation. ***Cultural Fit*** **Innovation**: Innovation is part of our DNA—we continuously seek new technologies to enhance the experience of our clients and employees. **Diversity**: We value diversity. Here, everyone can shine being their authentic self! **Development**: You build your career here. Seize opportunities along your journey and grow alongside us! **Team Play**: When we exchange ideas and solutions, there are no limits to where we can go! **Flexibility**: We adapt, have fun, and always find the best path—everything within a flexible work schedule. **Responsibilities and Duties** ***Your Routine on the BP Team as Planning Coordinator?*** * Lead and develop the planning team (analysts and assistants); * Monitor performance indicators, focusing on funnel metrics and operational results; * Analyze data and propose strategies to improve performance and increase revenue; * Ensure execution of defined strategies (email campaigns, collection workflows, SMS, etc.); * Act as the interface between planning, operations, and the client; * Prepare and present management reports to senior leadership and external clients; * Conduct recurring meetings with clients and internal departments; * Identify opportunities to improve processes, reduce costs, and gain efficiency; * Review executions and ensure quality of team deliverables; * Propose and adjust operational models according to business needs. **Requirements and Qualifications** ***What Do You Need to Join Us?*** * Completed bachelor’s degree (Business Administration, Economics, or related fields); * Solid experience analyzing KPIs and working in planning; * Experience in call center/collection operations; * Experience managing teams; * Intermediate/advanced Excel skills; * Proactive profile, with ownership mindset and hands-on attitude; * Strong analytical ability and confidence to justify numbers and strategies; * Excellent communication skills and ability to lead meetings with internal departments and clients. ***What Increases Your Chances?*** * Experience with Power BI, SQL, or other BI tools. **Additional Information** ***Work Schedule:*** * CLT employment; * 8h18 daily; * Monday to Friday, 08:50–18:08 / Saturday, 09:30–12:30 ***Work Model/Location:*** * On-site | Downtown | Curitiba / PR ***Our Benefits:*** Fixed Salary; Performance Bonus; Meal Voucher of $31.00 per workday; Transportation Voucher; Career Development Plan; Multi-benefit Card; Life Insurance; SESC Membership; University Partnerships; Corporate University; A day to relax—"*Day Off*" on your birthday; "Just dress no code"—be yourself! ***For Your Health:*** Dental Plan; Gympass/Wellhub; Psychological Support; On-site medical assistance available if needed. **\#JoinBP** Hi! How are you? Before anything else, we believe it’s important for you to understand a bit about us. Bellinati Perez—affectionately called BP by our employees—specializes in debt recovery, both secured and unsecured, through amicable and judicial means, operating across human, digital, and hybrid negotiation models. With 29 years of experience and tradition, our efficiency and reputation are strengthened, allowing us to partner with the country’s largest credit assignee institutions. We count on a highly qualified team of professionals—including lawyers, negotiators, analysts, administrators, technology specialists, data scientists, experts, and collateral locators. More than just conducting negotiations, we strive to deliver the most comprehensive negotiation experience, ensuring optimal outcomes for both clients and debtors. We’ve created a humanized journey focused on the best solution for all. We’re building history alongside businesses and individuals committed to revolutionizing the collections industry. People who embrace a successful professional journey with BP. Here, you can be WHO YOU ARE! We value diversity and inclusion. We play an active role in society—and this is a core pillar for us. We believe that experiencing diverse cultures, behaviors, and attitudes within the workplace is a key differentiator. \+ 5,000 employees Certified by GPTW Brazil for four consecutive years—2020, 2021, 2022, and 2023—and ranked 17th among the best and largest companies to work for in Paraná. Six operational hubs across Brazil—from South to Northeast—in Curitiba, Maringá, and Fortaleza. We develop leaders and nurture talent. Our organizational culture is strong—and through our people, we deliver the best results for our company. We Want: People like us Who pursue results without hesitation to go beyond Who want to learn—but also teach Who value everyone—without exception. We are Bellinati Perez. Build your career here! ;)