Description
Job Summary:
Pre-Sales Analyst responsible for strategic lead qualification, commercial funnel organization, and alignment of leads with customer profiles for the sales team.
Key Highlights:
1. Strategic lead qualification and commercial funnel organization.
2. Focus on leads with high conversion potential and long-term relationship building.
3. Use of CRM, spreadsheets, systems, bots, and automation.
We are a **Human Resources consulting firm**, and we are hiring a **Pre-Sales Analyst**, responsible for strategic lead qualification and commercial funnel organization.
### **Role Mission:**
Perform **strategic pre-qualification of leads**, organize the inbound funnel, and ensure that the sales team receives contacts aligned with the **customer profile**, possessing genuine conversion potential and suitability for long-term relationships.
### **Technical and Behavioral Competencies**
* Clear, empathetic, and professional written and verbal communication
* Excellent active listening and ability to interpret customer intent
* Organization of commercial information and management of the sales funnel
* Autonomy in using **CRM, spreadsheets, systems, bots, and automation**
* Logical reasoning and analytical intelligence for lead qualification
* Ability to analyze behavioral and digital profiles (Instagram, Facebook, interaction history)
* Discipline and methodology for consistent data updates
* Strategic vision of the commercial process and the impact of pre-sales on the final customer experience
* Organization, sense of priority, and management of multiple concurrent interactions
* Attention to detail
* Proactivity in improving workflows, follow-ups, and automation
* Ethical, responsible posture aligned with company values
* Ability to maintain quality even during periods of high lead volume
Minimum Education: Bachelor's Degree