Description
Job Summary:
We are seeking a proactive and communicative Operational Assistant to provide customer service and support operational routines, with a focus on customer satisfaction and issue resolution.
Key Highlights:
1. Passion for serving people and proactivity in problem resolution
2. Excellent communication and writing skills
3. Solid experience in customer service and interpersonal relationships
**Operational Assistant (12x36 shift schedule)**
We are hiring! We seek an Operational Assistant who is passionate about serving people, has excellent communication skills, and is already accustomed to shift-based work arrangements. If you are proactive and enjoy solving problems, this is the place for you.
**Responsibilities:**
* Provide direct customer service (in-person or remote).
* Ensure resolution of inquiries and requests with a focus on customer satisfaction.
* Support operational routines to guarantee continuous departmental workflow.
* Record information in systems and maintain good relationships with internal and external partners.
**Requirements:**
* **Proven experience working under a shift schedule.**
* Excellent **communication and writing** skills.
* Solid experience in **customer service** and interpersonal relationships.
* Completed high school education (a bachelor's degree is a plus).
* Organized, empathetic, and self-motivated profile.
**Job Details:**
* **Shift schedule:** 12x36 (work one day, rest the next).
* **Location:** Praia da Costa - Vila Velha, ES
* **Benefits:** Fixed salary + Transportation Allowance + Meal Allowance + Health Insurance.
Compensation: R$1.800,00 - R$2.200,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Life insurance
* Meal allowance
* Transportation allowance
Work location: On-site